Project Management for Financial Institutions Volunteer – IESC

By | October 13, 2018

Project Management for Financial Institutions Volunteer Expert
Location of Assignment: Dar es Salaam, Tanzania
Proposed Level of Effort: 3.5 weeks
Anticipated Start Date: Nov/Dec 2018
Anticipated End Date: Nov/Dec 2018
The Tanzania Enabling Growth through Investment and Enterprise Program (ENGINE) is a four-year, USAID-funded Feed the Future activity awarded through the Volunteers for Economic Growth Alliance (VEGA), that aims to streamline and enhance many of the regulatory, informational and financial channels that encourage domestic and foreign investment in the southern mainland agricultural regions of Mbeya, Morogoro, and Iringa, and in Zanzibar.
ENGINE works at the district level, using a broad-based approach to engage with district Local Government Authorities (LGAs), private sector associations, business development service providers, financial institutions and small and medium enterprises. The program’s activities are divided into three main components:
1. Implement policies for growth. Build the capacity of the private sector to effectively dialogue with the government to set the policy agenda and improve the capacity of the public sector to implement policies.
2. Equip businesses for growth. Strengthen SME capacity and foster the growth and capacity of a sustainable market for business development services (BDS) in Tanzania.
3. Access to finance for growth. Broaden access to finance for small and medium-sized enterprises (SMEs), especially women and youth entrepreneurs and those working within agricultural value chains, to facilitate increased investment and growth.
Objectives of the Assignment
This assignment aims to build the capacity of financial institution staff on the practical skills, tools and techniques of project management to achieve organizational objectives and improve performance, first through an assessment of the existing state of the financial institution and then through a formal training session. It is expected that the volunteer will work with two financial institutions successively during this assignment.
Problem Statement
There exists a need among many financial institutions in Tanzania to improve the way in which staff manage resources coordinate activities, and track progress. Proper project planning and management can help banks meet operate more efficiently and more responsively to the needs to their clients.
From the building of new branches, deployment of online and telephone banking, card services, risk management, ATM networks, call center services, information technology, all the way to banking process improvement, it is imperative for the bank management staff to be well grounded in project management methodologies. Adopting the right project management methods can help financial institutions increase efficiency organization-wide, from integration management to trade financing to customer management.
Anticipated Tasks
The Expert Volunteer will complete the following tasks:
Prior to departure:
1. After receiving confirmation to work with ENGINE, the volunteer will coordinate closely with the IESC office in Tanzania, review available secondary information and identify any country or institution-specific information needed to tailor the materials to the local context.
2. Develop effective workshop materials and finalize details of the assignment. The volunteer is encouraged to incorporate case studies and practical examples in the materials.
Upon arrival in Tanzania:
1. Attend an orientation meeting with ENGINE Program staff in Dar es Salaam .
2. Meet with financial institutions: Spend one day with each financial institution to review their operations and procedures.
3. Analyze the collected information for each individual FI, suggest new tools and methods of project management then present findings to each of the FI’s senior leadership.
4. Conduct a two-day workshop on project planning and management fundamentals for each of the selected FIs including an overview of the entire project management process, as well as key project management tools that they can use every day. The volunteer should plan to focus on the following topics:
• Define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle.
• Project Variance Analysis
• Project Life Cycle
• Project Scope Management
• Project Time Management
• Project Cost Management
• Project Quality Management
• Project Human Resources Management
• Project Communication Management
• Project Procurement Management
By the end of this course participating FIs will be able to:
• Learn about best project management methodologies used within financial sectors
• Plan, prepare and effectively implement a project in their organization
• Define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle.
• Estimate and assess risks
• Set up implementation phases
• Appropriately allocate resources to help projects be completed efficiently.
• Assign roles and responsibilities to optimize the use of resources
• Plan and control the budget
• Manage changes and trouble shooting
• Monitor quality
• Assess project implementation
1. Provide recommendations to the ENGINE program staff on potential follow-up assignment with the hosts.
2. Write a final report summarizing observations and recommendations, as well as follow-up plans. The final report is discussed in the section on deliverables below.
3. Attend a debriefing session with ENGINE COP and host organization staff members to provide feedback and discuss the recommended future to follow up on volunteer recommendations and capture impact.
The Expert Volunteer will submit the following deliverables:
i) To be submitted prior to delivering the workshop:
1. Training materials that include practical examples, case studies and group exercises.
ii) To be submitted after concluding the workshop:
1. Final Report: Volunteer must submit a Final Report and tools to the ENGINE Program, which is to include the following sections:
a. A summary of tasks and observations from FIs visits
b. A list of 5-7 specific and actionable recommendations for the host organization(s). These recommendations will be reviewed during the debriefing session with ENGINE staff at the end of the assignment and the volunteer may revise them in their Final Report.
c. A section listing the assignment objectives above and how they were met or why they were not met.
Additionally, the Expert Volunteer will provide exit debriefings to the ENGINE staff.
Volunteer Qualifications
• Minimum 10 years’ experience in a project management position required.
• Experience in financial services is strongly preferred.
• Qualifications in Project and Program Management PMP, PMI, PMBOK or PRINCE2
• Lean / Six Sigma certification, or equivalent would be a plus
• University level of education in management, banking, finance, accounting, economics or related field preferred;
• Strong organizational and analytical skills.
• Excellent interpersonal, communication and training skills, including training in group settings;
• Ability to address issues, challenges, questions and concerns in a professional, respectful, logical and timely manner;
• Flexibility and adaptability to cross-cultural environments;
• Good writing and computer skills;
• Experience working in developing countries is preferred.