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| ABSA Group Limited |
Truly African
We are a diversified standalone
African financial services group, delivering an integrated set of
products and services across personal and business banking, corporate
and investment banking, wealth, investment management and insurance.
Group Limited is listed on the JSE and is one of Africa’s largest
diversified financial services groups with a presence in 12 countries
across the continent and around 41 000 employees.
Absa Group Limited
is listed on the JSE and is one of Africa’s largest diversified
financial services groups with a presence in 12 countries across the
continent and around 41 000 employees.
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We
own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius,
Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in
Tanzania and National Bank of Commerce), Uganda and Zambia. We also have
representative offices in Namibia and Nigeria, as well as insurance
operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and
Zambia.
Position: CUSTOMER EXPERIENCE EXECUTIVE
Location: Pugu Road Branch – ABT
Bring your possibility to life! Define your career with us
With
over 100 years of rich history and strongly positioned as a local bank
with regional and international expertise, a career with our family
offers the opportunity to be part of this exciting growth journey, to
reset our future and shape our destiny as a proudly African group.
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
Job Summary
To process bank teller transactions accurately and timeously through the
execution of predefined objectives, ensuring that customers are
assisted promptly and in a friendly manner.
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Job Description
Customer Service: Respond efficiently,
accurately and courteously to all customer service matters, complaints,
requests | Support the development and maintenance of processes in
Customer Services Centre: Adhere to all processes in the CMP Customer
Services centre and identify opportunities to improve Client Servicing
processes | Monitor and control risk associated with the Customer:
Ensure that all activities performed in providing Customer Services
comply in all respects with Absa’s risk and compliance policies and
procedures as well as legal and regulatory requirements | Stakeholder
Management: Establish and maintain good professional relationships with
relevant stakeholders so as to remain abreast of their needs and issues
and respond rapidly and effectively | Self-development: Owning and being
proactive about own training and development.
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NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2020 (1,468 POSTS)
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Deadline: 2020-09-02.
