IT Supervisor/Network Engineer
Arusha District
Description
REPORTS TO : Director of IT
EDUCATION AND CERTIFICATIONS
Diploma/Bachelor of Science in Computer Science or Information Technology
Microsoft Certified Professional
Cisco/Aruba/Ruckus Certified Network Associate & Engineer (Preferred)
EXPERIENCE
- A minimum of 3 years working experience in a supervisor IT position, preferable in the Hotel sector. Strongly considered will be abilities and working experience with Networking companies both wired and Wi-Fi exposure
- Desired experience in MS-Office and Hotel applications, such as Opera & Micros
- Experience in working as a team member in IT systems
- Proven experience with a wide variety of Hotel Applications
- Experience of interacting with guests and managing their expectations is paramount
- Demonstrated experience in assisting on Remediation IT projects
- Experience in managing data network and telecommunications systems
- Understanding and experience of IT infrastructure technologies, inclusive of security solutions, personal computing, help desk, servers, and printers
KNOWLEDGE, SKILLS AND ABILITIES
- Troubleshoot and resolve technical problems or issues related to computer software and systems
- Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
- Develop and maintain positive working relationships with others
- Excellent knowledge of IT general controls, data, cyber-security, hardware/software systems
- Ability to effectively coordinate and manage tasks and priorities
- Be self-motivated and proactive going beyond the call of duty
- Fluent in English with exceptional communication skills both in written and verbal form
- Experience in maintaining Inventory of all hardware, software’s and licenses
- Keeps track of all maintenance contracts and takes care of daily check list
- Maintains and administer IT policies and procedures
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