King Faisal Hospital Rwanda is looking for suitable candidates to fill the following vacant position
|Customer Care Officer
- She/he must have a diploma (A1) in Hospitality Management, Mass communication and Business administration
- Any other additional qualification relevant to the field is an added advantage
- Must have at least three (3) years of experience in the relevant field.
- Proven computer literacy
- Rwandese by Nationality
- Age below 40 years
- To ensure that patients are afforded access to the Clinical staff through an appointment system
- To help emergency patients access to care without detriment to their health
- Ensure that the patients are not kept waiting for the appointment with the Clinical staff
- To deals with patient’s complaints as they arise
- Ensure that the patient’s files and records are complete and ready for the visit to the Clinical staff
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